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The Frustrations Of Faulty Access Control

The Frustrations of Faulty Access Control

The Fundamentals of Access Control

Investing in the right technology is vital to the protection of your employees and visitors, as well as the success of your company. While you naturally want your business premises to be open and welcoming, the safety of everyone in the building always comes first. Access control is one of the best ways that you can ensure maximum protection against unauthorized intruders while also allowing your business to operate at its highest level of functionality. Access control needs to be maintained so that faulty complications do not occur.

Access control was designed to provide quick and convenient access to authorized personnel while also restricting access for unauthorized people. While some companies need to comply with health or credit card data security regulations, other businesses experience a lot of foot traffic from visitors or clients. The bottom line is that access control not only helps make your space work better for you, it also protects your company in safety and security (physical and cyber). However, just like all technology, faulty access control does occasionally occur and it not only puts your company at risk, but it can also cause frustrations amongst staff and visitors who cannot access certain areas of the building.

Making Access Control Work for You

Any time a new piece of equipment is installed, there are sure to be errors somewhere along the way which is why testing your new access control systems with existing equipment is crucial. While facilities managers would not knowingly install an access control system that does not work, some companies cannot afford the opportunity for mistakes to happen and require their equipment to work for them.

Some people may have experienced the hassle of keycards randomly not working on some (or any) of the doors that they should be or there was a mechanical error and the door suddenly does not properly align with the electronic side of the access control system. Fixing these types of errors not only wastes a company’s time, it also costs money. While some facility managers may issue keys for employees to retain in order to bypass the access control system until it is fixed, this not only undercuts the need for the system in the first place, over time, employees may even start to retaliate or become agitated with the access control system not working properly and ask for it to be removed completely if the issue continues or progresses.

Whether your company has experienced a break in before or perhaps your existing keychain is becoming inefficient for everyone involved, your access control system should work for you. No excuses. Ensure that your new access control system is working the way you would like it to by doing these three things:

1. Test the System

Before you issue a company-wide announcement about the new access control system, try running the process through select employees and visitors and see how it works for them during the trial period. This can help sort out any issues you may have come across in the initial rollout that you won’t have to worry about in the future.

2. Define Access Rules

Do specific doors need to be unlocked during designated periods of time or should they be accessible to authorized visitors 24/7? Are certain people authorized access to all of the doors? What parts of the building should visitors be able to access? These things can be good to consider and discuss with your security and facilities management team prior to authorizing business-wide access. Defining rules and considering possible scenarios can help you better determine what type of access control your company needs.

3. Announce and Onboard

Once your access control is working properly, it’s time to announce the changes. While some people may not like the change and you may experience some push-back, be sure to let them know that their safety is of the utmost value to you and the change in the system will help make the company more secure. It’s also important to consider that some people will have issues no matter how much testing you have done and may need some extra assistance. Try setting a date where people either receive training on the new system or you can also hold a company-wide workshop that coincides with the announcement.

Having an access control system is necessary for any business of any size. TED Systems provides custom access control and other security solutions for business in the Kansas City and surrounding areas. Contact TED Systems today to discuss what your business needs to do to become more secure.

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