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Installing Business Intercom Systems: Here Is What You Need To Know

Installing Business Intercom Systems: Here is What You Need to Know

In this day and age, intercom systems are crucial to business security. Whether you own a hospital, an accounting firm, or a concert space, having a great intercom system in an emergency can save lives.

Depending on the level of security your building and business requires, you will want to probably pair other security systems with your intercom system. Places like schools and hospitals that see high levels of traffic are at higher risk for violent acts are especially encouraged to use multiple security measures to protect those who are in the building.

Now, an intercom system allows you to alert everyone of an emergency situation quickly and give clear directions on what they should do.

Now, we will talk more about safety but an intercom system can also help improve internal communication. In buildings where cell phone reception is hit or miss or employees move around a lot, it can be hard to get ahold of one another. An intercom system solves this issue.

Intercoms are extremely useful in many situations. Some of these include:

  • Security breaches (physical and cyber)
  • Severe weather

Installing Business Intercom Systems: Parts and Functionality

intercom-system-into-officeIntercom Base Station

The base station is the central component of an intercom system and is where the entire system is controlled. All other parts of the intercom are connected to this main base station. Because it is connected to all intercom stations, the main base station possesses the ability to broadcast messages to all stations at once and can address an entire building. Base stations are also sometimes referred to as master stations.

Intercom Substation

Substations are usually what most people consider to be intercom speakers. Substations broadcast one-way communication from the base station. These are not capable of initiating correspondence, they are just speakers for the intercom system. Substations are commonly used in factories, airports, schools, train stations, and big-box retail stores. There are used to make important announcements. Some people will occasionally install substations in their children’s nursery.

Intercom Stations

Intercom stations are the parts of an intercom are connected to the base station. These include things like

  • Desk modules
  • Headsets, handsets or walkie talkies
  • Wall-mounted intercom stations

Unlike a substation, intercom stations have a talk button and microphone that can initiate a conversation with the base station.

An intercom station generally has several parts that it is comprised of. Most importantly, it will have a panel with switches including a “talk” button.

Using this button turns on the microphone within the speaker, allowing the individual to use the intercom to relay his or her vocal message. Each intercom station is connected to a power source with wiring to the base station.

Integration with Other Systems

modern-intercom-systemAs we said earlier, intercom systems can be combined with things like CCTV video surveillance and access control to help you control who enters and exits your building. Integration is also important in case of an emergency.

For example, let’s say that a fire alarm gets pulled in your building. You will want to block certain exits via access control and announce what building patrons need to do to get to safety. After the incident is over, CCTV cameras can be used to see who pulled the fire alarm. If there was actually a fire, you can also see where the source of the fire occurred. If it was a false alarm, you can then take action using the video evidence you have to investigate the situation.

Another example is using multiple systems to protect against unwanted intruders. Let’s say that you own a manufacturing plant and everyone except for the night-shift workers have left for the day. Your access control system will alert you if someone tries to enter the building who isn’t supposed to be there at that time. You can use your intercom system to give workers direction on what safety measures they need to take and a CCTV camera will record video of the intruder so you can alert other authorities to come and investigate the situation.

When fire, security, and communications systems are integrated, the entire system has capabilities that are not possible with separate, stand-alone systems. TED Systems is able to offer a complete end-to-end security systems integration – due to our deep understanding of each system and safety standards. Our integrated systems benefit businesses like yours because of our strict adherence to the following safety protocols:

  • Code knowledge of IBC and NPFA Standards Emphasis on Emergency Notification Systems (ENS) and Mass Notification
  • Security Standards and Procedures for Crisis Communication and Active Shooter Response
  • Government requirements of Unified Facility Criteria (UFC) for DOD projects
  • Proven track record of fire, security, and sound system implementation

Intercom Systems and Applications

  • Intercoms – Class Connections/Multi-Path by Valcom, Aiphone, Axis, Cornell, Bogen
  • Area of Rescue Systems – Cornell
  • Paging / Sound Masking – Valcom, Atlas Sound, Bogen, Ashly
  • Emergency Communication Systems/ Mass Notification Systems – Notifier, Valcom

Our intercom, paging and crisis communications systems are can be customized based on your establishment’s unique needs. Since most features are controlled by software, system configuration is easily changed or upgraded. Below, we have outlined a few intercom systems applications based on facility type.

  • Industrial – Valcom Class Connections/Multi-Path Entry Intercom
  • K-12 Schools – Valcom Class Connections/Multi-Path Head End
  • Campus and Parking Facilities Emergency Stations- Code Blue, Aiphone

Recommended Read: How to Choose the Best Intercom System for Your Facility

At TED Systems, we design innovative intercom systems to meet the needs of schools, healthcare facilities, commercial/industrial businesses, detention centers, and many other facilities who want to make building-security a priority. Our intercom products combine the features of a telephone network with the capabilities of a building-wide distribution system. Click below to learn more about our intercom systems or give us a call at 913.677.5771.

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