It is our goal to keep you and your building safe. We know how important building security is to your business’ bottom line and that is why we strive to stay up to date on the most recent developments in the security industry. We partner with some of the best in the business to bring you high-quality products that use state of the art technology. Lenel (one of our access control partners) regularly ends support for systems that are over 3 years old, this is to keep up with rapid technology changes and continuously improve their product.
End of Support: OnGuard 7.1 and All OnGuard 7.1 Service Packs
This announcement affects released products related to OnGuard 7.1 (version 7.1.481), and any OnGuard 7.1 Service Packs or Hotfixes.
OnGuard® 7.1 reached its end of support date as of September 30th, 2018. As a part of the OnGuard support policy, Lenel supports OnGuard versions for three years from the date of initial commercial release. As a result, Lenel Technical Support and Engineering are no longer supporting OnGuard version 7.1.
In order to continue support coverage for you and your systems, we will be reviewing our customer list to identify systems that are running OnGuard 7.1 or older versions and recommend the appropriate upgrade to a supported version that can be implemented as soon as possible.
Please refer to the table below for the complete list of versions of OnGuard Release Versions, Release Dates, and End of Support Effective Dates for each version.
At TED Systems, we will make sure your system is up to date and supported. We will be able to effectively upgrade your system to one that is supported as soon as our team is available. Your security is our priority. We understand the importance of having a functioning access control system and are your advocates when it comes to building security.
If you have any questions regarding your access control system or are interesting in upgrading your current system, do not hesitate to contact us today!